Support Comparison
Self Managed |
|
|---|---|
| 24/7/365 |
|
| Fully Managed Network Infrastructure |
|
| Fully Managed Hardware |
|
| Wholly owned Liquid Web Data Centers |
|
| Level 3 Technicians On-site 24/7/365 |
|
| System Level Health Monitoring and Graphing |
|
| System Level Monitoring Alerts & Notifications |
|
| 100% Uptime SLA on These Items |
|
| Installation and Full Support of Core Software Package |
|
| Core Operating System Updates & Patches |
|
| Security Enhancements |
|
| Full Web Server Support including Apache (Linux) |
|
| Proactive Response & Restoration of Monitoring Events |
|
| Virus and Spam Protection |
|
| Free External Migrations** |
|
| Full Control Panel Support |
|
| Control Panel Updates and Patches |
|
| Dedicated Enterprise Support Team |
|
| Dedicated Enterprise Account Executive Team |
|
| Dedicated Technical Account Management Team |
|
| Solutions Architects Assistance |
|
| Custom Solutions for Growing Businesses |
|
| Personalized Account Reviews |
|
| Managed, Sophisticated Solutions for Multi-node Configurations |
|
| 24/7/365 Advanced Monitoring for Custom Solutions |
|
Core Managed |
|
| 24/7/365 |
|
| Fully Managed Network Infrastructure |
|
| Fully Managed Hardware |
|
| Wholly owned Liquid Web Data Centers |
|
| Level 3 Technicians On-site 24/7/365 |
|
| System Level Health Monitoring and Graphing |
|
| System Level Monitoring Alerts & Notifications |
|
| 100% Uptime SLA on These Items |
|
| Installation and Full Support of Core Software Package |
|
| Core Operating System Updates & Patches |
|
| Security Enhancements |
|
| Full Web Server Support including Apache (Linux) |
|
| Proactive Response & Restoration of Monitoring Events |
|
| Virus and Spam Protection |
|
| Free External Migrations** |
|
| Full Control Panel Support |
|
| Control Panel Updates and Patches |
|
| Dedicated Enterprise Support Team |
|
| Dedicated Enterprise Account Executive Team |
|
| Dedicated Technical Account Management Team |
|
| Solutions Architects Assistance |
|
| Custom Solutions for Growing Businesses |
|
| Personalized Account Reviews |
|
| Managed, Sophisticated Solutions for Multi-node Configurations |
|
| 24/7/365 Advanced Monitoring for Custom Solutions |
|
Fully Managed |
|
| 24/7/365 |
|
| Fully Managed Network Infrastructure |
|
| Fully Managed Hardware |
|
| Wholly owned Liquid Web Data Centers |
|
| Level 3 Technicians On-site 24/7/365 |
|
| System Level Health Monitoring and Graphing |
|
| System Level Monitoring Alerts & Notifications |
|
| 100% Uptime SLA on These Items |
|
| Installation and Full Support of Core Software Package |
|
| Core Operating System Updates & Patches |
|
| Security Enhancements |
|
| Full Web Server Support including Apache (Linux) |
|
| Proactive Response & Restoration of Monitoring Events |
|
| Virus and Spam Protection |
|
| Free External Migrations** |
|
| Full Control Panel Support |
|
| Control Panel Updates and Patches |
|
| Dedicated Enterprise Support Team |
|
| Dedicated Enterprise Account Executive Team |
|
| Dedicated Technical Account Management Team |
|
| Solutions Architects Assistance |
|
| Custom Solutions for Growing Businesses |
|
| Personalized Account Reviews |
|
| Managed, Sophisticated Solutions for Multi-node Configurations |
|
| 24/7/365 Advanced Monitoring for Custom Solutions |
|
Enterprise* |
|
| 24/7/365 |
|
| Fully Managed Network Infrastructure |
|
| Fully Managed Hardware |
|
| Wholly owned Liquid Web Data Centers |
|
| Level 3 Technicians On-site 24/7/365 |
|
| System Level Health Monitoring and Graphing |
|
| System Level Monitoring Alerts & Notifications |
|
| 100% Uptime SLA on These Items |
|
| Installation and Full Support of Core Software Package |
|
| Core Operating System Updates & Patches |
|
| Security Enhancements |
|
| Full Web Server Support including Apache (Linux) |
|
| Proactive Response & Restoration of Monitoring Events |
|
| Virus and Spam Protection |
|
| Free External Migrations** |
|
| Full Control Panel Support |
|
| Control Panel Updates and Patches |
|
| Dedicated Enterprise Support Team |
|
| Dedicated Enterprise Account Executive Team |
|
| Dedicated Technical Account Management Team |
|
| Solutions Architects Assistance |
|
| Custom Solutions for Growing Businesses |
|
| Personalized Account Reviews |
|
| Managed, Sophisticated Solutions for Multi-node Configurations |
|
| 24/7/365 Advanced Monitoring for Custom Solutions |
|
Self Managed |
Core Managed |
Fully Managed |
Enterprise* |
|
|---|---|---|---|---|
| 24/7/365 |
|
|
|
|
| Fully Managed Network Infrastructure |
|
|
|
|
| Fully Managed Hardware |
|
|
|
|
| Wholly owned Liquid Web Data Centers |
|
|
|
|
| Level 3 Technicians On-site 24/7/365 |
|
|
|
|
| System Level Health Monitoring and Graphing |
|
|
|
|
| System Level Monitoring Alerts & Notifications |
|
|
|
|
| 100% Uptime SLA on These Items |
|
|
|
|
| Installation and Full Support of Core Software Package |
|
|
|
|
| Core Operating System Updates & Patches |
|
|
|
|
| Security Enhancements |
|
|
|
|
| Full Web Server Support including Apache (Linux) |
|
|
|
|
| Proactive Response & Restoration of Monitoring Events |
|
|
|
|
| Virus and Spam Protection |
|
|
|
|
| Free External Migrations** |
|
|
|
|
| Full Control Panel Support |
|
|
|
|
| Control Panel Updates and Patches |
|
|
|
|
| Dedicated Enterprise Support Team |
|
|
|
|
| Dedicated Enterprise Account Executive Team |
|
|
|
|
| Dedicated Technical Account Management Team |
|
|
|
|
| Solutions Architects Assistance |
|
|
|
|
| Custom Solutions for Growing Businesses |
|
|
|
|
| Personalized Account Reviews |
|
|
|
|
| Managed, Sophisticated Solutions for Multi-node Configurations |
|
|
|
|
| 24/7/365 Advanced Monitoring for Custom Solutions |
|
|
|
|
* Liquid Web’s Enterprise customers work with Solutions Architects to determine the right fully managed, sophisticated solutions for multi-node configurations. These customized configurations are supported by a small, highly specialized team. Each managed solution has 24/7 monitoring via a custom solutions controller, ensuring each client sees maximum uptime, performance, and speed. Please contact us for more information.
**Restrictions Apply.
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