How to Install Apache 2 on Ubuntu 18.04

Posted on April 2, 2020 by Justin Palmer | Updated: June 5, 2020
Category: Getting Started | Tags: Apache2, Configuration, Files, Linux, Ubuntu, Web Server

Reading Time: 2 minutesApache is the most popular web server software in use today. Its popularity is earned through its stability, speed, and security. Most likely if you are building out a website or any public facing app, you’ll be using Apache to display it. At the time of this writing, the most current offering of Apache is 2.4.39, and it is the version we will be using to install on our Ubuntu VPS server. Let’s get started! Continue reading →

Why Did the Server Block My IP?

Posted on March 4, 2020 by David Singer | Updated: June 4, 2020
Category: Common Fixes, Getting Started, Technical Support, Tutorials | Tags: Access, Attack, Block, Brute Force, Command-line, Connection, Connection Issues, CSF, Email, Failed Login, FTP, IP, IP Address, Linux Commands, Mac, Malware, Monitoring, Network Utility, PowerShell, Remote Access, SFTP, SMTP, Spam, Status, Unblock, Unblock IP, Windows, Windows Command, Windows Command Processor

Reading Time: 5 minutes

In this article, we will discuss how and why a VPS server or Dedicated server might block an IP address and how to resolve it.

When your company hosts a website or web app online, whether it’s an individual dedicated server or a whole server cluster, you naturally expect to have uninterrupted access at all times. However, it’s possible that in rare circumstances, your server could accidentally block your IP and prevent you from connecting and using the service.

If that has happened to you, this quick summary will provide you with all the essential information needed to verify the status of your IP. Additionally, we will offer some of the most common reasons for being blocked, as well as a few suggestions on how to unblock and whitelist your IP as quickly as possible.

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Top 15 Server Security Practices for 2020

Posted on November 29, 2019 by David Singer | Updated: June 11, 2020
Category: Featured Articles, Getting Started, Tutorials | Tags: Backups, CentOS, Email, Encryption, fail2ban, Firewall, grub, luks, Passphrase, Password, Password Policy, Permissions, Root, Security, Security Policy, Security Practices, selinux, Server, SFTP, SSH, SSH Keys, SSH Ports, SSL, Ubuntu, vpn

Reading Time: 16 minutes

In this article, we will denote the security best practices for 2020 and beyond. Because security is such a challenging subject for many, it often goes unheeded, and as such, many are caught unaware when an issue arises. By following these best practices, you can significantly lower your risk of being compromised by a malicious actor.

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DNS: An Overview

Posted on October 11, 2019 by David Singer | Updated: October 2, 2020
Category: Getting Started, Tutorials | Tags: Common Questions, DNS, domain, domain name, IP, Name Servers, Nameserver, tld

Reading Time: 3 minutes

What is DNS?

The Domain Name Service (or DNS) is the key to the presence of your server on the internet. You are probably aware your domain has an “IP” address, which stands for Internet Protocol; that number is your domain’s literal web address on the internet. A typical IP address is a series of four numbers called octets that are identified like so: 10.10.10.10. You can think of your IP address as being similar to a postal address. The IP address is the exact location where your domain lives. I usually explain it like this;

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Interworx vs. cPanel: Part 1

Posted on October 1, 2019 by David Singer | Updated: October 30, 2019
Category: Getting Started, InterWorx, Technical Support, Tutorials | Tags: Comparison, cPanel, Features, Functions, Interworx, WHM

Reading Time: 4 minutes

In this next series of articles, we will be doing a side by side comparison of the main features of both InterWorx/SiteWorx vs. cPanel/WHM. We offer this information to assist our clients in choosing the right product to fit their needs. Let’s dive right in…

Note:

When logging into the InterWorx server panel, you must use https or you will see a SSL mismatch warning.

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Enable Root Login via SSH In Ubuntu

Posted on August 23, 2019 by Alison Gray | Updated: September 10, 2019
Category: Getting Started, Tutorials | Tags: Root, SSH, SSHd_conf, Ubuntu

Reading Time: 2 minutesBy default, SSH on Ubuntu comes configured in a way that disables the root users log in. This was originally enabled as a security precaution which means that you cannot directly log in as the root user over SSH. However, you can usually get around the need for root ssh login by using the sudo command. In some cases, though it’s just more convenient to get directly logged in as root. Continue reading →

Securing Your CMS Admin Login

Posted on August 22, 2019 by David Singer | Updated: April 24, 2020
Category: Getting Started, Technical Support, Tutorials | Tags: Drupal, Joomla, Login, Magento, Security, WordPress

Reading Time: 5 minutes

Why should I change my admin URL?

Most Content Management Systems (CMS’s) have a unique identifying login URL. For example, WordPress uses

domain.com/wp-admin.php
domain.com/wp-login.php

for your admin login page. Because of this, hackers assume that is your login and can try to use this info, as well as the default username of admin. If you do not modify either of these, your potential risk for being hacked goes up exponentially. It is important that you select an administrative username that is unique to you or your business and create a secure password. Continue reading →

How to Set Up SSH Keys

Posted on August 22, 2019 by David Singer | Updated: April 24, 2020
Category: Getting Started, Tutorials | Tags: Security, SSH, SSH Keys

Reading Time: 6 minutesThis tutorial describes the process of setting up SSH Keys for use when logging in to a remote server via SSH.

File Synchronization 101: The Basics

I. Using rsync to Transfer and Synchronize Local and Remote Systems II. How to Setup SSH Keys for Use with File Synchronization

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How To Enable Server Backups in WHM/cPanel

Posted on August 6, 2019 by Alison Gray | Updated: May 19, 2020
Category: Getting Started, Technical Support | Tags: Backups, cPanel, WHM

Reading Time: 5 minutesThe most important thing you can do to protect your server against data loss is to take regular backups. Properly configured backups are a critical aspect of the maintenance of any website and can mean the difference between a quick recovery and rebuilding a site from scratch. If a critical file were to be deleted accidentally, a database became irreparably corrupted, or your site was infected with malware, would you be able to restore your data and get your site back up within a few minutes? If you can’t answer “yes” to these questions, then it’s time to review your backup strategy. Continue reading →

Using The One-Time Secret Tool In Manage

Posted on August 2, 2019 by David Singer | Updated: October 16, 2019
Category: Billing + Manage, Getting Started, Tutorials | Tags: Manage, One Time Secret, Password, Security

Reading Time: 2 minutesIn order for one of our clients to start using the ‘one time secret’ tool within manage, you will need to login to the Manage portal to get started. Typically, passwords are not meant to be shared. Unfortunately, sometimes you will need to share a password or other sensitive data with the support admin you are working with. Regrettably, trying to pass along individuals character over the phone can be frustrating, annoying, and overly time consuming, and more so when a password is long and if the phone has a bad connection. Continue reading →

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How to Install Apache 2 on Ubuntu 18.04

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