Diagnosing Common DNS Errors

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Many times when a website is “down,” it is unable to be found by DNS. If you are trying to troubleshoot DNS errors, or trying to understand a DNS error you have encountered, this is right where you should be.

Continue reading “Diagnosing Common DNS Errors”

How to Use Traceroute

Reading Time: 4 minutes

Traceroute is an application that traces the path data takes from one computer to another. Basically a traceroute is a map that shows what stops or locations that data must pass through in order to go from one computer to another.

To be an effective troubleshooting tool, the traceroute needs to be run from a computer experiencing the problem while the problem is occurring. Continue reading “How to Use Traceroute”